BSNL Contact details for Complaint Redressal (only for U.P. Commercial Tax Department)
    Level 1   Level 2        
Sr.No. Name Location Contact No. PM Contact no Mail ID    
1 Madhur Dixit Agra 9058900919 Deepak Kumar 9319135429 deepcapl@gmail.com    
2 Rakesh Sharma Agra 9058101209 Deepak Kumar 9319135429 deepcapl@gmail.com    
3 Kailash singh Aligarh 8273038355 Deepak Kumar 9319135429 deepcapl@gmail.com    
4 Vinay Kumar Bulandshar 9793567770 Deepak Kumar 9319135429 deepcapl@gmail.com    
6 Vivek  kumar Pandey Allahabad 9455296112 Chandan Singh 8400708484 chandans@triamx.in    
8 Alok kumar Shukla Ambedkarnagar 8005024142 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
9 Ramjeet Azamgarh 9453645300 Chandan Singh 8400708484 chandans@triamx.in    
10 Brajesh Mishra Balliya 8005049197 Chandan Singh 8400708484 chandans@triamx.in    
11 Vipin Sharma Bareily 9410432110 Deepak Kumar 9319135429 deepcapl@gmail.com    
12 Sandeep Yadav Barely 9557055381 Deepak Kumar 9319135429 deepcapl@gmail.com    
13 Kapil pali Barrely 9456871473 Deepak Kumar 9319135429 deepcapl@gmail.com    
14 Amit Kumar Basti 9454000449 Chandan Singh 8400708484 chandans@triamx.in    
15 Rajkumar  Kusinagar 9452959899 Chandan Singh 8400708484 chandans@triamx.in    
16 Shailendra Kumar Maurya Deoria 9455100227 Chandan Singh 8400708484 chandans@triamx.in    
17 Brajesh kumar Etawa 9411638487 Deepak Kumar 9319135429 deepcapl@gmail.com    
18 Jayesh Dubey Etawah 9411663024 Deepak Kumar 9319135429 deepcapl@gmail.com    
19 Awnish kumar Pandey Faizabad 7376428037 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
20 Amit Singh Faizabad 9161406842 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
21 Atul Shukla Amethi 9455717331 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
22 Praveen kumar Pathak Gonda, Bhahraich 9453889387 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
23 Chandra Prakesh Singh Gorakhpur 9935480890 Chandan Singh 8400708484 chandans@triamx.in    
24 Narendra patel Banda,Mahoba 9415950826 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
25 Pankaj Margade Jhansi,lalitpur 8004833831 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
26 Ashendra Singh Kanpur 9454938310 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
27 Shyam Lal Unnao 8765595060 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
28 Shachin Kumar Verma Kanpur Dehat 9450932153 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
29 Ashish Gupta KANPUR 9450080188 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
30 Sandeep Verma Kannauj 9506736323 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
31 Amit Shukla Kanpur 9793567770 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
32 Manmeet  Farukhabad 8303124675 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
33 Saurabh Kumar Pal lucknow 8574436117 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
34 Pukit Yadav Meerut 9412103020 Deepak Kumar 9319135429 deepcapl@gmail.com    
35 Sandeep Yadav Bagpat 9456829912 Deepak Kumar 9319135429 deepcapl@gmail.com    
36 Azaz Ahmad Moradabad,Bijnour 9634247502 Deepak Kumar 9319135429 deepcapl@gmail.com    
37 Rahul Gupta Muzaffarnagar,Shaharanpur 9412575116 Deepak Kumar 9319135429 deepcapl@gmail.com    
38 Vikesh Kumar Gupta Phatehpur 7376267192 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
39 Shivkhant Pratpgarh 9565723817 Chandan Singh 8400708484 chandans@triamx.in    
40 Tahir Raibarely 9838242858 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
41 Rameswar Shajhanpur 8057455745 Deepak Kumar 9319135429 deepcapl@gmail.com    
42 Sanjeev Singh Shajhanpur 9412446084 Deepak Kumar 9319135429 deepcapl@gmail.com    
43 Brijbhan Tiwari Sultanpur 7376717825 Durgesh Kumar Mishra 9919367170 durgeshm08@gmail.com    
44 Chadrabushan Singh Varanasi,Mirzapur 8765310297 Chandan Singh 8400708484 chandans@triamx.in    
45 Asif Ikbal Jaunpur 9369164839 9532030063 Chandan Singh 8400708484 chandans@triamx.in    
                 
                 
  Major Down Time- Escalation Trimax Service Location Designation Organization Contact Details Email ID
  Isolated, DC Branches, Level Assurance Escalation
  NAP, Multiple Branches    
  When Fault Occurs Level 1 Helpdesk Airoli DC Helpdesk co-ordinator Trimax 22 2779 8270/   22 2779 9451/ 18002333334 mplshelpdesk@trimax.in
  8 Hours Level 2 Ms. Rupali Gaur Airoli DC Team Leader Trimax Rupali Gour -  1131 Rupalig@trimax.in
  12 Hours level 3 Mr. Pramod Tripathi Trimax - Lucknow, Uttar Pradesh Region Zonal Manager Trimax 8756111101 pramodt@trimax.in
  Mr. Pavnesh Mayekar Airoli DC Service Delivery Manager - NOC Trimax  9987992014 pavneshm@trimax.in
  24 Hours Level 4 Mr. Anupam Singh Airoli DC Head Service Assurance Trimax  9004495516 anupams@trimax.in
  Mr. Deepak Bhardwaj Trimax Delhi Regional Delivery Head Trimax  9958987855 deepakb@trimax.in
                 
                 
    BSNL Lucknow EB Cell contect Name & NO H.N. Maurya SDE 9415007321, 05222613700     
                 
UP(East) Telecom Circle  
1 ALLAHABAD R.S. Yadav GMTD 532 2624300 9453020500 ramshabdyadav@bsnl.co.in,   
2 Azamarh R.C.Rai GMTD     945034567 rcraiits@yahoo.co.in  
3 BASTI M.N. Upadhyay GMTD 5542 283500 9453030616 gmtdbasti@gmail.com, gmtdbasti@bsnl.co.in  
4 DEORIA T.N. Shukla GMTD 5568 240400 9415400025 tnshukla@bsnl.co.in,   
5 FARRUKHABAD R.P.Tripathi GMTD 5692 241002 9415246222 gmtdfkb_upe@gmail.com  
6 FAIZABAD V.K. Singh GMTD 5278 228000 9415012426 vk_singh@bsnl.co.in,   
7 GORAKHPUR T.N. Shukla GMTD 551 2363600 9415400025 tnshukla@bsnl.co.in,   
8 JHANSI Daya Shankar GMTD 510 2450666 9415113535 gmtdjhansi@gmail.com  
9 KANPUR A.K.Rana GMTD 512 2361414 8005222233 rana_ak@bsnl.co.in,   
10 LUCKNOW G.C. Srivastava Sr GM(O) 522 2200100 9415601361 girish1361@gmail.com, gmo.lucknowtd@gmail.com  
11 LAKHIMPUR KHERI K.P. Singh GMTD 5872 256600 9415011811 karuneshpratap@yahoo.co.in, tdmbrh@gmail.com  
12 MIRZAPUR S.P. Tripathi GMTD 5442 222944 9415005777 s_p_tripathi@bsnl.co.in,   
13 SULTANPUR H.C. Singh GMTD 5362 241200 9455007777  gmtdsultanpur@gmail.com  
14 VARANASI Moti Lal GMTD 542 2222200 9415350001 motilal.61@gmail.com  
15 BARABANKI Saket Kr Verma  L/A TDM 5248 224000 9415065657 saketkrverma@gmail.com  
16 BEHRAICH Saket Kr Verma  L/A TDM 5252 236666 9415065657 saketkrverma@gmail.com  
17 FATEHPUR Giri Raj Singh TDM 5180 228444 9415311888 tdmftp@gmail.com  
18 BALLIA Vidya Nand TDM 5498 220282 9415041400 vidya_nand@bsnl.co.in, tdmbli2@gmail.com  
19 BANDA B.K. Gupta L/A TDM 5192 221144 9415123438 dgmjhs@gmail.com,    
20 GONDA Saket Kr Verma  L/A TDM 5262 232222 9415065657 saketkrverma@gmail.com  
21 GHAZIPUR Mohd. Sariff TDM 548 2225888 9450962786 m_shariff@bsnl.co.in,   
22 HARDOI J.L.Gautam  TDM 5852 222000 9454311011 jl_gautam@bsnl.co.in jl_gautam@yahoo.co.in  
23 HAMIRPUR B.K. Gupta TDM 5282 223800 9415123438 dgmjhs@gmail.com,   
24 JAUNPUR J.N.Singh TDM 5452 265955 9415230888 jnsinghderbj@gmail.com  
25 MAU Mohd. Sariff TDM 547 2500900 9450962786 m_sariff@bsnl.co.in,   
26 ORAI B.K. Gupta L/A TDM 5162 257303 9415123438 dgmjhs@gmail.com,   
27 PRATAPGARH R.N. Yadav TDM 5342 224000 9453035316 rn_its99@yahoo.co.in,   
28 RAEBARELI S.S. Sachan TDM 535 2207000 9415009515 ss_sachan@bsnl.co.in,   
29 SHAHJAHANPUR Jai Singh TDM 5842 229999 9453048666 tdmsjn@gmail.com,   
30 SITAPUR J.L.Gautam L/A TDM 5862 244444 9454311011 jl_gautam@bsnl.co.in jl_gautam@yahoo.co.in  
31 UNNAO B.B. Rastogi TDM 515 2824444 9415550500 bbiharirastogi@gmail  
                 
    UP(WEST)  
Sl.No. CIRCLE/SSA Name & Designation STD Office FAX Mobile e-mail  
1 UP(W) Circle Sh.D.N.Tripathi, CGMT  121 2664700     cgm_upw@bsnl.co.in   
2 Agra  Sh. R.K.Shukla 562 2225111 2225100 9412284545 gmtdagra@gmail.com  
3 ALIGARH   Sh.R.V.Verma 571 2403131 2401000 9412010004 rv_verma@bsnl.co.in  
4 Ghaziabad Sh. A K Gupta  120 2710010 2714522 9412000234 gmtdghaziabad@bsnl.co.in  
5 Mathura   Sh. G.P.Tripathi 565 2408000 2408080 9412004343 gptripathi1159@gmail.com  
6 Bareilly  Sh  Mani Ram 581 2455800 2470799 9412100015 mani_ram@bsnl.co.in  
7 BIJNOR  Sh. Bahu Ram 1342 261200 263700 9412100027 babu_ram@bsnl.co.in  
8 Meerut  Sh. Sanjiv Tyagi 121 2662200 2641122 9412000047 sanjeev_tyagi@bsnl.co.in  
9 Moradabad  Sh.VINAY AGARWAL  591 2317799 2414000 9412000430 gmtdmoradabad@gmail.com  
10 MUZAFFARNAGAR  Sh.S.K.Singh 131 2605000 2645140 9412000011 plgupw@gmail.com  
11 Noida Sh.U.S.Pandey  GMTD 120 2545745 2547799 9412000440 gmnoidaonline@bsnl.co.in  
12 Saharanpur Sh Mahak Singh 132 2729955 2720022 9412780430 gmtdshn@bsnl.co.in  
13 Bulandshahr  Sh. Shashi Mohan 5732 280000 280040 9412000321 mohanshashi@gmail.com  
14 BADAUN  Sh. Naresh Chandra 5832 268522 269600 9412760777 tdmbdu@gmail.com  
15 Etah  Sh.Rajesh Kumar 5742 236000 231222 9412000555 rajeshkumardgm@gmail.com  
16 Etawah  Sh Salil Kumar 5688 252821 252893 9412000286 salilkumarits@gmail.com  
17 Mainpuri  Sh. MML Bhaskar 5672 235888 234127 9412000312 mml_bhaskar@bsnl.co.in  
18 Pilibhit  Sh.Sanjay Prasad L/A 5882 251000 258999 9412001212 tdmplb@gmail.com  
19 Rampur  Sh.Sanjay Prasad  595 2325600 2350100 9412001212 tdmplb@gmail.com